💎Maison HUMI 品牌服務與購務需知 (含手圍量測說明)

感謝您選擇Maison HUMI美物室的手作飾品。每一件作品都承載著大地的能量與設計者的心意，為了讓您的飾品能長久陪伴您，請參考以下保養與售後說明。

⭐日常保養建議⭐

1.避免化學接觸：請在噴灑香水、塗抹乳液或美髮產品後再配戴飾品。化學物質可能會損害天然礦石的表面光澤，導致天鐵腕（隕石）氧化，或導致壓克力珠飾表面霧化。

2.洗沐原則：沐浴、泡溫泉、游泳或大量運動出汗時，建議取下飾品，避免清潔劑或礦物質殘留並防止合金配件加速氧化或烤漆脫落。

3.收藏方式：未配戴時，請用乾燥的纖維布輕拭，並收納於提供的夾鏈袋或首飾盒中，減少與空氣接觸，防止金屬部份（如14k包金、純銀）自然氧化。

⭐不同材質專屬照顧：

☄️天鐵（隕石）照顧⭐

保持乾燥：天鐵主要成分為鐵鎳合金，請務必保持乾燥。若不慎碰水，請立即以乾布擦拭並自然風乾。

定期塗油：建議每隔一段時間，可使用少量嬰兒油或專用保養油輕輕擦拭天鐵表面，形成保護膜以預防鏽蝕。

「天鐵若因環境潮濕產生輕微氧化痕跡（如色澤變暗)，屬自然現象，可透過定期塗油保養維持光澤。」

🌈 壓克力與琉璃（LOOP / DUO / SINGLE 系列）：

  • 防刮提醒： 壓克力怕刮，請勿使用含「酒精」成分的濕紙巾擦拭（可能導致裂紋）。

  • 烤漆特性： 合金烤漆隨使用時間變色屬正常現象。

清潔方式： 若有髒污，用微濕軟布輕拭後立即壓乾即可。

✨ 奧地利水晶與鋯石：

  • 保持乾燥可維持水晶的最佳折射火光。鋯石隔珠若因汗水氧化變暗，可用拭銀布輕輕擦拭表面合金部分。

⭐專業售後服務⭐

為了讓您的飾品始終維持最佳狀態，Maison HUMI提供以下服務

  • VIP 換線服務：加入會員並累積購買金額超過一萬元者，享有以下服務兩次（回寄運費由顧客負擔，寄回運費由本室負擔）：

    • CORE 系列： 彈力繩手串換線。

    • LOOP / DUO / SINGLE 系列： 鋼絲線或掛繩耗材檢測與更換。

  • 維修與翻新：飾品類產品為消耗品，若因配戴過程中的老化、重壓或意外損壞（如斷裂、掉石、合金配件損壞），請聯繫客服並附上照片。我們將根據損壞程度提供維修報價，部分零件（如特定的拉布布扣、氣球狗吊飾、鋯石配件）更換需酌收材料費。

    • 能量淨化：

    每一件飾品出貨前均已完成淨化。建議您也可以定期使用白水晶石／簇或晒月光法為您的飾品補充能量。

    💡 關於配戴安全的小叮嚀

    • 手串類： 建議每 3～6 個月進行一次預防性換線。

    • 掛鏈/頸鏈類（LOOP/DUO/SINGLE）： 由於掛鏈常與手機或衣物摩擦，請定期檢查合金扣環的開合功能是否正常，確保使用安全。壓克力合金烤漆因使用變色為正常情況,，可進行維修與翻新。

    💎 Maison HUMI After-Sales Service & Care Guide

    (Including Measurement Instructions)

    Thank you for choosing Maison HUMI. Each handmade piece carries the earth's energy and the designer's heart. To ensure your jewelry remains a long-lasting companion, please refer to the following care and service guidelines.

    ⭐ Daily Care Recommendations

    • Avoid Chemical Contact: Please apply perfume, lotion, or hair products before putting on your jewelry. Chemicals may dull the surface of natural stones, cause Muonionalusta (Meteorite) to oxidize, or fog the surface of acrylic beads.

    • Bath & Swim Rules: We recommend removing jewelry before bathing, hot springs, swimming, or heavy exercise. This prevents residue from detergents/minerals and protects alloy accessories from accelerated oxidation or paint peeling.

    • Storage: When not in action, wipe gently with a dry fiber cloth and store in the provided airtight bag or jewelry box to minimize air contact and prevent natural oxidation of metal parts (such as 14k gold-filled or sterling silver).

    ⭐ Special Material Care

    • ☄️ Muonionalusta (Meteorite):

      • Keep Dry: Meteorites are iron-nickel alloys and must be kept dry. If exposed to water, wipe dry immediately and air dry.

      • Regular Oiling: Periodically wipe the surface with a tiny amount of baby oil or professional maintenance oil to form a protective layer against rust. Slight darkening due to humidity is a natural phenomenon.

    • 🌈 Acrylic & Murano Glass (LOOP / DUO / SINGLE Series):

      • Anti-Scratch: Acrylic is lightweight but prone to scratches. Do not wipe with alcohol-based wipes (this may cause cracks or loss of shine).

      • Coated Alloy: Color fading or peeling of coated alloy parts (e.g., Labubu clasps) over time is considered normal wear and tear.

      • Cleaning: Gently wipe with a damp soft cloth and pat dry immediately.

    • ✨ Austrian Crystals & Cubic Zirconia (CZ):

      • Keep dry to maintain the best light refraction. If CZ spacers darken due to sweat, gently polish the metal part with a silver polishing cloth.

    ⭐ Professional After-Sales Services

    1. VIP Restringing Service:Members with cumulative purchases over TWD 10,000 are entitled to two free restringing services (Customer covers shipping to the studio; Maison HUMI covers return shipping):

      • CORE Series: Elastic cord restringing.

      • LOOP / DUO / SINGLE Series: Wire or lanyard material inspection and replacement.

    2. Repair & Refurbishment:Jewelry is a consumable product. If damage occurs due to aging, heavy pressure, or accidents, please contact us with photos. We will provide a repair quote. Replacement of specific parts (e.g., Labubu clasps, Balloon Dog charms, CZ spacers) will incur material fees.

    3. Energetic Cleansing:All pieces are cleansed before shipping. We recommend regularly using a clear quartz cluster or the moonlight method to recharge the energy of your stones and crystals.

    💡 Pro-Tips for Longevity

    • Bracelets: We recommend a preventative restringing every 3–6 months to avoid cord aging and loss of stones.

    • Necklaces/Lanyards: Since these pieces frequently rub against phones or clothing, please check the clasp function regularly. Fading of coated alloy parts is normal; repair or refurbishment services are available upon request.

    📏 Measurement Guide

    • How to Measure (Wrist): Wrap a soft measuring tape snugly around the thinnest part of your wrist. This is your "Net Wrist Circumference."

    • Necklace Length: LOOP Series standard length is approx. 43-46.5 cm, designed to sit elegantly at the collarbone.

    • Notice: Our products are "Customized Goods." We do not offer returns or exchanges for size errors due to incorrect personal measurements.

    📏 手圍測量指南 | Wrist Measurement Guide
    為了確保您的客製化飾品完美貼合，請在下單前按照以下步驟測量您的「淨手圍」。
    To ensure your customized jewelry fits perfectly, please measure your "Net Wrist Circumference" by following these steps before placing an order.
    📏 如何測量？ | How to Measure?
    方法 A：使用軟皮尺 (Method A: Use a Measuring Tape)
    • 直接在手腕最細處平貼繞一圈，不需刻意拉緊或預留空間。
    • Wrap the tape measure around the thinnest part of your wrist. It should be snug but not tight.
    手圍量測方法 B：使用繩子或紙條 (Method B: Use a String or Paper Strip)
    • 繞手腕一圈後在重疊處做記號。
    • 將繩子/紙條拉直，用直尺測量長度即可得到淨手圍。
    • Mark the point where the string/paper meets. Straighten it and measure the length with a ruler.

    💎 配戴習慣與尺寸選擇 | Choosing Your Fit
    請根據您的配戴偏好，在備註欄提供您的淨手圍，我們會根據款式為您調整：
    Please provide your Net Wrist Circumference in the notes. We will adjust the final length based on your preferred fit:
    • 合手 (Snug Fit)： 淨手圍 + 0.5 cm（微貼膚，不輕易晃動）。
    • 舒適 (Comfort Fit)： 淨手圍 + 1.0 cm（最推薦，略有空間）。
    • 寬鬆 (Loose Fit)： 淨手圍 + 1.5 ~ 2.0 cm（隨動作自然滑動
    ⚠️ 重要提醒 | Important Notice
    1. 量測誤差： 建議測量兩次以確保準確。
    2. 左右手差異： 通常慣用手的手腕會稍微粗一點點。
    3. 售後須知： 本站商品屬「客製化給付」，若因自行測量錯誤導致尺寸不合，恕無法提供退換貨服務。
    • Note: Our products are "Customized Goods." We do not accept returns or exchanges for incorrect size measurements provided by the customer.